Giffgaff Offers Much More than Free SIM Cards
Tuesday, 12 October 2010
If you are fed up with feeling like you are being ripped off by your mobile phone provider or you feel like they simply don't listen to you, then the newest kid on the block, giffgaff, might be right up your street. Not only will you get a free pay as you go SIM card and unlimited texts, you get to be part of the company and to make real decisions about where it goes in the future.
With giffgaff you are not considered to be a subscriber; they call their users 'members', because in lots of ways that is exactly what they are. Not only could you be part of an ethical and friendly mobile phone operator, you get to influence what sorts of deals you might want or need in the future. In addition, every time you make a great suggestion, answer a question or introduce a new member, you get credits which can add up to great rewards.
One such new deal which has been requested by members is the new £20 goodybag. This isn't like the goodybags you used to take home with you as a child from your mate's birthday party. This doesn't have sweets and hair bands in it, but it does have the next best thing; great savings and awesome deals.
The members who suggested the £20 goodybag felt that the £15 option didn't quite give them enough minutes, while the £30 one offered too much and they weren't getting their money's worth. So, giffgaff came up with the £20 deal which gives the member more goodies than you can shake a stick at.
For just £20 you get a free SIM card, 600 minutes, unlimited texts, unlimited mobile internet and free calls to other giffgaff users. All of this is on the O2 network, which is nationwide and offers great coverage. Yes, giffgaff is part of the O2 family and the great network backing which comes with it, but they are a wholly independent company, run by a small team of 14 and all of its members.
Community is at the heart of what giffgaff believes and this is reflected in its name; an ancient Scottish word for 'mutual giving'. These two words sum up exactly what it is about. It is a two-way relationship, something you won't find elsewhere. It recognises that people have become tired of the old approach to mobile sales. We all know that we need a network, but we want to feel like we have a choice when it comes to what we pay and what we receive.
The fact is that other mobile providers don't offer the same flexibility which giffgaff offers. You can choose a range of goody bags from £5 up to £30 depending on how often you use your phone and how you use it. If you make more calls than texts you might want to choose a deal which reflects that. And if you find that giffgaff doesn't give you the best possible service, then simply ask for better. It encourages you to and even rewards you for doing so.
If all this wasn't enough, giffgaff labs offer additional deals which change regularly. Highlighted on its website, it means that you can take advantage of fantastic offers such as 2p calls.
Giffgaff prides itself on being a SIM only network. It doesn't sell phones because of its belief that there are enough phones kicking around in Britain as it is. They want to encourage people to choose one of its free SIM cards and enjoy the freedom which comes from choosing your own tailor-made deal. You can use those phones which you have kicking around the house or buy a fancy new one. It is up to you.
As well as all these green credentials, giffgaff is an Internet-only company. You can avoid pushy salesmen in plush retail units and simply choose what is best for you in your own time. You won't be pressured into buying an expensive handset, because giffgaff doesn't sell them.
All the savings which giffgaff makes on having small offices and few staff is reflected in the prices you pay. Giffgaff even makes contributions to charities, but not who it chooses; it lets its members decide where they should give their charity money to. It is their money after all.
Giffgaff is a breath of fresh air when it comes to business. All it offers is great service, nice staff, an ethical approach and cheap deals.
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